National Numbers Quality Award - BSI
BSI stands for British Standard Institute. Most people are probably familiar with the so-called "kitemark" awarded for achieving a formal standard of quality. In years gone by products and services were registered to British Standards e.g. BS 5750. However, although BSI are the originators of the quality mark, these standards have now been adopted internationally.
National Numbers has been a BSI registered company since 1997, coming up to 10 years. We are registered to ISO 9001:2000, certificate no. FS 36597.
What is ISO 9001:2000?
ISO 9001:2000 is the internationally recognised standard for the management of a business's systems.
The standard provides a framework for managing and improving the quality of service a company provides.
Yes, but what does it mean to me?
From a customer's point of view, a BSI registered company is externally audited each year by a BSI inspector, as well as, among other things, being obliged to carry out at least one internal audit per year, seek evidence of customer satisfaction via a survey and demonstrate evidence of continuous improvement.
We have worked hard to achieve our quality mark and would be devastated to lose it. If we did not carry out out business efficiently, clients have an external body to appeal to. If BSI recieved complaints, we would be in danger of losing our award.
By achieving our quality award, we feel we have demonstrated our commitment to customer satisfaction, not only paid lip-service to it.
You can access the BSI web site www.bsi-global.com for more information or go back to explore more number plates via our clever search now that you have read more about our company and know that you can deal with us with confidence.