DVLA Data Leak Affects 100 Motorists
Yet another data leak gaffe: this time it's the DVLA, who sent out 100 surveys to the wrong motorists - including sensitive information such as name, address, date of birth, licence number, and motoring offences; however no financial information was included in the 100 erroneously sent surveys, out of 1,215 total surveys that were sent.
DVLA CEO Noel Shanahan says: "DVLA deeply regrets this error and offers its sincere apologies to those customers affected. We are in the process of contacting the affected customers as a matter of priority. We have initiated an internal enquiry to establish exactly how this error occurred and to identify any changes in procedures that may be necessary."
The DVLA blame human error, and not faulty computer systems for the mix-up. Helpfully, the Government Agency has opened a dedicated phone line to deal with affected motorists. The number to call is 0800 085 2333.
Read the press release regarding the data leak on the DVLA's web site.
Sat, 8 Dec 2007 p>