Excellent service, kept me updated all the way through the transaction. I cant recommend National Numbers highly enough. Lenny is very helpful and a Top Man !!!!
Pleased with the outcome as National Numbers negotiated with buyer to increase initial bid to a level that I was satisfied with. Their service and professionalism is excellent.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
Good communication during the auction which they participated behalf of me. Kept me updated on what was happening as well as informing me on the process.
OOS 1
Professional company and would thoroughly recommend them.
PSO 50
Great service. Very friendly. I would not have had a clue what I was doing at the auction myself.
L121 WHA
Very happy with the overall experience
I found all at National Numbers easy to deal with with prompt responses to queries and regular updates.
G13 MUN
Brilliant service. Very very good customer service team on the phones when you ring up they tell you exactly what you need to know. Hitachi finance company national numbers use is very flexible and you can change payment date etc. No problems either with them. Both are excellent.
