11 HAL

Great service. Very friendly. I would not have had a clue what I was doing at the auction myself.

Phone call one day, two days later I am putting the new number on my car and all paperwork is complete. Excellent.

Excellent customer service. Process was simple and uncomplicated. Thank you

Everything went smoothly from buying online receiving paperwork and plates through the post.

Quick efficient service

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Simple and easy transaction.

Excellent customer service, quick call return and on time.

Very pleased with the number plate, easy website to use and great finance options. Lack of communication and instruction after purchase. Found the plates outside my door when I arrived home with no warning. Would recommend but suggest aftersales improvement. Thanks.

No problems all went fast and smooth