Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
FC51 FUN
So calm and polite on the phone it made the transaction pleasant. You did not feel you were just a number.
Excellent service
S100 CHW
job well done, many thanks.
G66 BEV
Great service, made it all so easy. Many thanks you guys BEV
L666 WED
Your advisor was polite, helpful and well spoken - got the paperwork through in a few days. Top marks. Very efficient
HC54 YOU
From initial contact to receiving documentation the service was excellent. Thank you National Numbers.
K30 CNL
A perfect gift for my wife's birthday! Brilliant service from National Numbers. Definitely recommend.