A27 UDX

Decent friendly service

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.

Just so easy from start to finish, I wish every company I dealt with was as efficient as this one. Superb!

Good team in Uk

From the first text to the deposit into my bank account I can find no fault. Great instructions. Smooth and easy transaction. Would recommend.

Very happy with the service you provided, liam was a pleasure to deal with. We will definitely be using you next time we are in the market for a plate. I recommended you to a friend who also bought a plate through Liam.

Excellent service. Will definitely use again

I was dealing with Marty when I found the plate I wanted online. I rang him up and he was very good with assisting me and giving me the correct information. Very impressed with his level of customer service and knowledge and I would like to say thank you. Cheers.

Very efficient and quick service,everything sorted in a very short space of time,thanks