B17 PAP

Very happy with service when purchasing my personalised plate. Fast and efficient. Would recommend to friends and family

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

very satisfied

Very good service from start to completion > Staff were very helpful and pleasant to deal with..

I would recommend as they are understanding fast and efficient.

Really easy to use on internet, great team, quick response and good value for money.

I bought my new number plate and received an email telling me that my purchase had gone through, but I would have to wait for confirmation of my purchase (as the number cannot be guaranteed). This was to be expected as you cannot guarantee a number based on the website stock of private plates. Unfortunately I did not receive a confirmation email telling me I had secured the number plate. I called the contact number on the website and I was dealt with by a very pleasant lady who confirmed that my bid was successful and it would be posted to me shortly. It arrived the very next day and I can only say that I was extremely happy with the service that I recieved. I would definitely recommend this company as their customer service was excellent. My only criticism (positive not negative) is that it would be nice if an email was sent to determine wether my purchase was successful or not. It left me slightly anxious as it was a very special number to me. Apart from that one thing. The company have been excellent. No complaints. My number is with me ?

Contacted me out of the blue to say they'd got an interested party. Sold within a week process relatively straight forward. Considering I purchased it as an investment in the first instance I was very happy with the price achieved.

Good friendly staff willing to be helpfull

Easy to deal with