This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.
Y26 BUC
Very helpful
Excellent customer service. Helpful and genuine staff on the phones. The plate I rang to purchase (after watching it for months) had been sold but an extremely helpful member of staff helped me find an equivalent with just as much meaning. Smooth process. Definitely recommend this company.
CA11 DFA
Very helpful and quick.
LW03 TAY
It was an easy transaction, although the guy I was speaking to got a bit distracted. I was surprised to note that the VRM doesnt belong to me though on the paperwork, but to National Numbers and my son is the nominee so this should have been explained better as I'm still a bit confused as to why I dont own it until my son gets his car...quick getting the paperwork and plate though.
I recently purchased a registration plate through National Numbers. They had identified that the number was being offered at DVLA auction. They made contact with me, suggested an appropriate bid limit and managed the bidding process at the auction. I am delighted, having secured the number well within the pre-agreed bid limit. I doubt that I would have achieved such a great deal without their expertise.
Sold our number and really happy with price agreed with NN. Whole transaction start to finish took 5 weeks - little longer than expected but happy nonetheless. I'd completely forgotten our number was listed for sale with NN then got a phone call out of the blue from Adam asking if we would sell for an offered price which we were happy with. Was a bit of a leap of faith completing the paperwork and handing over control of our number to NN but it worked well and no real hassles. We had to chase up a couple of times (dealing then with Ryan) - seemingly although the buyer had paid a deposit he/she hadn't come through with his/her paperwork and NN was waiting on him/her. Ryan called the buyer and obtained confirmation he/she was going through with the deal then Ryan called us back and advised he would send off our paperwork to DVLA and then send us our cheque - which he did - thank you Ryan. So all-in-all a good deal - we're happy - just the communications from NN side were a little lacking when things got slow - we had to do the chasing up calls (2) but Ryan certainly grabbed hold of it and brought it to a good conclusion for us.
JG11 ADE
So very helpful, and we received the number plates and certificate so quickly. We would definitely recommend them
JH62 ANY
Great service, received plates after 2 days of ordering them
LH18 HRH
Excellent service, dealt with by helpful and friendly staff, speedy and painless.