DG76 MUK

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.

Quick and easy service would use again

What's not to like ! Well designed web site, helpful & competent staff.

No hassle to us at all. All paperwork done by company, fast transfer, staff polite to talk to, would definitely recommend.

Fast reliable service

I have nothing but praise for National numbers, from my initial enquiry all the way through to purchasing the plate. Follow up calls were prompt and the process ran smoothly because of them. Thank you so much Steve Manners

Excellent service from start to end. Very happy with your services

Good communication throughout, provided a complete service.

Very quick and easy! Have used twice now, I would definitely use again!