J23 FNY

Excellent service

Website easy to use, service first class and delivered as promised.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

The transaction was easy and straightforward, thank you.

I was amazed at how quick and simple the whole process was. In a matter of days the transaction was complete and the number plates arrived ready to be fitted to my new car. I would certainly use Nationalnumbers again, in fact I am now looking for a plate for my wife's car!! It was a pleasure doing business with this company.

Very helpful and friendly company, who made the whole process simple and fast

A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.

I had the added problem that I was buying the reg but not collecting my new to me but pre owned car for another couple of days. Gwen at new reg steered me through that and made it really easy for me. Paperwork, documents etc, everything sorted in a couple of days. Thanks John :-)

Good efficient and very professional

Excellent service and friendly people