J28 SYM

Decent friendly service

Well I found this a really relaxed experience. Basically I found the registration I liked, sent them a email showing interest, they rang me back the next day, fully explained the process & cost and that was it!! My new plates arrived within a couple of days having been offered various choices of design...

Very helpful staff and a very fast service.

Good, quick, reliable service. Easy to follow instructions. Only reason not given 5 stars was the high administrative charge advertised for 'fast track' service with dvla. Which is free and takes seconds on the website (would have been annoyed if I had paid for this 'service')

Kept me informed at all times. New V5C arrived within days of completing transaction. They also got me a good deal on the cost of my new plate! :)

Excellent service, fast delivery. Highly recommend

Hassle free and happy customers

All good thanks

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very polite and friendly team. Kept me very well informed of the process. Would highly recommend this company