Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
The sales team were very professional and helped and kept me up to date in all transactions until I got my plate.
Y66 YCW
All went well, no problems.
MIL 5638
Very helpful efficient service
TD05 LAD
From finding the right registration number, to ordering it, setting up monthly payments, sending off documents and being ready to put on my car, I couldn't have asked for it to be quicker or easier, a complete service that I highly recommended.
J666 PME
Paper work arrived used the fast track number plate on car that day
BK18 BMW
Very good service , fast delivery no problems What so ever!
TN11 DRY
Excellent service
P900 DDA
Excellent service - received retention certificate for a number plate within three days x Stuart was great and also offered to help once I received the relevant documents
JP06 JKP
Brilliant service. Thank you so much. Made daughters birthday really special.