We purchased a cherished plate after seeing it advertised with no bother and basically all has gone through with no hitches and we have the certificate of entitlement ready to use when we buy the next truck.
DO08 DUG
a quick and simple process, very pleased, great product, great company, many thanks Doug Burnett
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
KT02 TUN
They sorted everything out all done in a week , well pleased
G16 JJP
Really helpful staff through the whole process, explaining it all to me. Would recommend them!
SGG 2J
The service i received from national numbers was first class, i was given a rough estimate of how much i would have to pay for my number in the Auction to my joy , they manage to safe me a lot more than i wanted to pay, so a massive thank you to National Numbers staff, i will definitely be using you again and will be recommending national Numbers to my friend, massive thanks again.
M33 LDW
I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!
I have just sold my registration through National Numbers and can highly recommend them. A first class service from start to finish, very fast sale and excellent return! Thank you National Numbers!
Very impressive service, helpful staff and would recommend to anyone after a personal plate.