MKZ 390

Excellent service

Excellent service from start to finish!! I was looking for a plate for my sons 18th birthday during covid-19 and a bank holiday!! I thought it would be a nightmare but nope I couldn?t of been further from the truth. I completed online and the certificate came within a few working days! So it?s safe to say I had an extremely happy son on the morning of his birthday.

First contact was good and helped me find number plate that was personal, I was looking at another number at the time. The pack that came out was generally good but lack of clarity as to how much the total should be when extras added. Phone call queries handled well and generally available after a few rings. Would recommend to others.

The e mail I was sent indicated I would receive mail with a return envelope to return the log book for current registered car, however I received e mail few days later stating I could attach a photo of log book, which I then did and progressed my purchase. New log book received few days later.

Staff were friendly and efficient . Plate sourced quickly . Only one slight niggle and that was that it was a gift for my husbands anniversary which I did say and when they arrived he took the post from the postman and it said national numbers on the packaging spoiling the surprise . All in all though great service .

Very helpful call handler and two plates bought quickly and easily. All plates and documents arrived exactly as promised.

All went smoothly purchasing my personalised number plate. Many thanks.

Very helpfully at all times. A very pleasant experience.

Great company to deal with. Very efficient and helpful. Would definitely recommend.

All went well and pleased with service received. However there were 2 times when their phone was not answered and no return call. All went well in the end but process unclear for a novice first timer.