Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
Y88 CEM
Really helpful and kind member of staff made the whole process very easy. Everything was fully explained. Very quick service.
L11 UKE
Very happy with the purchase of my plate, it went straight forward
JB60 MRB
Dealt with in a clear and professional way....very helpful in explaining how to assign Registration etc.....no problem what-so-ever....Delighted with there service
EA15 DEC
Excellent service. Speedy and professional.
PMK 2J
Service great all worked very well thanks a lot. Paul Knowles
From start to finish, the service was excellent. Highly recommended!
An absolute pleasure to do business with, courteous, efficient, clear communications and most importantly, prompt payment ??.
F20 DAV
Regularly informed of every part of the transaction. Plates arrived exactly when I was told they would.
ME05 DEV
Would have been 5 star only they arrived not in a box that they couldn't be identified as number plates and an invoice for National Numbers stuck on the front. I had ticked the box for surprise gift.