Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
N10 PFH
Good service,very informative
G13 JBM
Very clear and helpful as a first time purchaser. Lived abroad for 19 years so had little knowledge of UK DVLA procedures. Very satisfied.
L100 WJC
I started my enquiry online and then shortly after I had a phone call to talk me through all my options. I had chosen my new number plate which came the next day which was great. 3 days later my certificate came and I could put my new number plate on. All in all it was great service from start to finish and the guy on the phone was a great help so 5 stars ?
ML54 VJL
Easy from start to finish no problems this is our second plate from national numbers would not want to go elsewhere top notch service thanks mike and val
TB16 TRA
Excellent service, prompt and easy. Everything went smoothly and the plates on the car are so cool. An excellent surprise present.
Brilliant service, very helpful and I was surprised at how quick it was. Thank you very much
T19 KEA
Nice, easy transaction and great gift for my sons 18th. Thankyou!