R111 HKU

An Excellent service from my initial enquiry to the final purchase of my plate. Eric helped me all the way. He was very polite, helpful and good humoured. Well Done 10/10

A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.

Absolutely brilliant first rate service, backed up by a knowledgeable team of friendly staff. And how about this, you phone them and they answer the phone, thats rare . Well done and keep up the good work.

Great service

Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.

very satisfied

The process was very easy expect my bank declined the transaction until I said it was me using the card. Not sure why. So far so good, waiting for my purchase.

Very good service, kept informed about my purchase and always willing to help .

Excellent Service

From when I enquired, to the day I put my plate on the car, the company was helpful from start to finish.