Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
T9 NYH
Excellent service during registration transfer. Always kept fully informed during transfer process. Highly recommended.
M18 PCO
Really good service all explained in detail when I rang them if I could give them more stars I would cheers a very satisfied customer
X77 CWP
Swift and painless experience. I was ordering 2 numbers at the same time so used their sales line. Claire walked me through the process and what I'd need to do once the certificates arrived. The plates arrived the next day and V750s a couple of days later. I'd have no qualms in using National Numbers again, thank you.
J300 JHK
Very quick service. Really happy
H14 NYH
Certificate took almost 10 working days to arrive rather than the promised 7 working days, hence the four stars.
JMD 60D
Great communication - Thanks Paul !
DE14 MCD
Very speedy service
OD03 AML
Most efficient in every way! Could not find a fault, plates, certificate arrived within 2 days!
W40 GDM
Excellent service and the website is really easy to use.
