This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.
Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
V77 JLW
Great customer service from start to finish. Very happy with new registration plate. Would highly recommend.
Always a very quick service, A*****
AU70 LOC
My son had tried to buy this reg on line not from National numbers (he's used to on line purchasing)and after 2 hours gave up, I rang National Numbers where I purchased my reg from and all done and dusted in less than 10 mins and at same price my son had been offered it for
K155 PKT
Amazing service quick and easy to pay sent out with in a week.
OO07 MLW
Took 10 days to complete 2 phone calls everything done professionally would recommend
60 LEO
Excellent service.
Excellent service, prompt, all done within a week.
N27 PAN
Very good service and number plate was fitted on car within 5 days!!
