SS23 SUE

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

The help I received from National Numbers staff was friendly and efficient. I would be happy to deal with them in the future.

Straight forward, and on time . It was quick receiving my plates

I cannot thank all the staff at National Numbers enough for their extreme help and professionalism in helping me get my own special number after all these years. The company represented me this week at the auctions and rang me during the live bid to advise me throughout the bidding. Thankfully after their guidance they secured my plate for me against a lot of competition. I cannot thank Jill enough for her help during the live bid. I would recommend this company to anyone who wants a number plate as they give you honest advice as they are an established company who look after their customers from start to finish. After having a bad experience with another number plate company I was very careful who I put my trust in, but hand on heart my confidence was restored after speaking to such a wonderful owner and all his staff. Thankfully I was lucky to pick an outstanding company but be warned there are a lot of companies that will not give you the expert service or honesty that this company delivers. Well done - a special thank you for all your wonderful service.

Top service, would definitely recommend

Excellent service, would highly recommend them..........

fast, efficient,and very very helpful thank you ,DWP

In my opinion I find this company to be professional, efficient and expedient. Front-line staff and support staff always helpful. Special mention and thanks to Debby McCabe for being very helpful.

Received excellent service would recommend

I spoke to paul amd he reasured me the procedure.was simple and told me i could call him if i didn't understand any thing.