V888 DEB

We placed our cherished number plate with National Numbers for sale. We rather forgot about it until out of the blue we received an email saying someone had expressed interest and the price seemed fair. After that the process went smoothly only delayed possibly by the fact that we live on a remote Greek Island and getting the signed paperwork back to UK can take a few days. From notification of interest to receipt of funds was less than three weeks so top marks from us for National Numbers. We spotted a few spelling errors on the forms hence we haven't given five stars. 4.75 would be our rating.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

End result very good but confused way to get there hence 4 not 5 stars.

Helpful, friendly and very quick payment - what more could you want?

I had a fantastic experience national numbers was a pleasure to deal with

Great, prompt service and no delay in paying over funds.

Easy transaction paperwork arrived within 3 days.

Fast and not to expensive.

I'm very happy with the service. And I would recommend them to my friends and colleagues.

A1 sound as a pound