Number plates arrived earlier than expected,customer services really helpful,very pleased and would definitely recommend to friends, great company.
SY11 BEL
Very quick and professional service. Thank you.
JJ13 LAR
The process was nice and straight forward.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
Good communication have listed 2 more numbers with them.
DB07 EGO
Great service - very helpful ?
SB03 JFB
It was a pleasant experience looking for my number when dealing with National NUMBERS. They helped me to find the one I was looking for and at a price I could afford. Regards, No regrets
MR51 DSR
Excellent my new number plates arrived the next day excellent communication
They were very happy to give help and advice over the phone. Bought the number online on a Saturday afternoon, the number plates arrived on Wednesday, and the paperwork arrived on Thursday. Excellent, would happily recommend to anyone.
This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.