9 PCX

Smooth transaction, very friendly staff and regular communication.

Paid for it . Received the Certificate . Sorted it out on line . Job Done . Simple.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Purchasing a plate was so easy with the helpful and friendly gentleman I spoke with. Was able to answer any questions I had regarding the transfer. Prompt delivery too! ?

Certificate took almost 10 working days to arrive rather than the promised 7 working days, hence the four stars.

Very helpful. Excellent service.

Very easy to find the number plate i needed,sent through as described,only disappoint was it was a surprise and the letter was sent to my husband so he knew about his surprise.

Excellent prompt service. Once you have purchased your number plate, you send your logbook back to them, and they register on your vehicle.

Excellent company, sorted me with my perfect personal reg plate. No fuss, very helpful, did a great job.

Dealt with Liam for my purchase. Despite me asking a million questions, he persevered and the transaction was great. Debby then dealt with the admin quickly and efficiently.