A6 XOJ

Quick and efficient service with the whole transaction be completed very quickly

To be honest I was wary of letting an external company transfer my registration and deal with the DVLA directly, was also expecting the transfer to take ages however it was an extremely fast and kind service when I spoke on the phone and my number plate has already been transferred and new clean plates arrived in just over 1 week.

Simple, good communication & did what they said they would

A simple and straight forward procedure.paperwork arrived on time, still waiting for the plates.

Very helpful staff and very quick delivery.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Got phone call offering £x for plates. Accepted offer, paperwork emailed and posted. Returned docs. Phone call few days later saying money in bank. Straightforward. Job done.

Quick and easy service would use again

Fast work once the DVLA issued the V5. Highly recommended.

Very pleased with the overall service. On occasions when I needed to email a question it was replied the very next day.