FV10 MAR

Really helpful and kind member of staff made the whole process very easy. Everything was fully explained. Very quick service.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent service during registration transfer. Always kept fully informed during transfer process. Highly recommended.

It would have been nice to have had the option to have a nice presentation certificate like some other companies do as it was purchased as a birthday gift

Excellent service, would recommend

Excellent service

Excellent service start to finish!

Experts in their field .within 24 hrs of receiving new plates they were on my car useing their guidence .

Excellent service all completed in a week.

I found the sales assistant Phil McCarthy very helpful and efficient in dealing with my purchase I would highly recommend this company to others