GTY 2J

Easy and straight forward will use again

When reg number sold transaction went through very smoothly and promptly.

Excellent customer service, quick call return and on time.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent Service

Really smooth, fast easy service, no stress no pressure friendly helpful staff.

Spot on on the phone all the time just to let you no how things are going well imprest

Very helpful in trying to get my ideal reg, giving plenty of options and ways to get the perfect reg. Once found, were very efficient and went onto my car hassle free. Great experience.

I first looked at the website to see if the number plate combination I wanted was avaialble. The system was easy to use and I had soon identified a suitable plate. As I was new to buying a cherished plate, I rang them and the was given clear and helpful advice. I completed business over the phone - couldn't have been simpler. The plates arrived within two days and the certificate a few days after that. The instructions for completing the changeover were clear and unambiguous. It's refreshing to deal with a company that delivers what it promises in such a friendly and efficient way

A few small glitches but soon overcome. Staff were helpful and efficient. I just wish that dealers had better control of the numbers they advertise. One reg National Numbers was advertising had been sold three years ago but they were still advertising it ! To be fair all the dealers seem as bad in this aspect