However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.
This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.
HEZ 8819
Very helpful and very speedy with the V5 and plates. Highly recommended to anyone.
HCF 82
Quick and efficient with no issues
5 LH
My first experience of dealing with National Numbers was fantastic. The staff were all very helpful and explained the process in detail. I have no hesitation in recommending them to anyone.
S888 ANT
As we all no The thought of buying a private number for your car and having to under take all the requirements under law ,puts you off ,but using national no it no problem they just take care of the situation and make it so easy to . A big thanks for your care and attention Regards T G Martin
X31 VEY
Excellent customer service by Ryan. Was able to sort out a slight sizing mishap in a very professional and timely manner. Would happily recommend.
XX59 DYL
Prompt and easy to use
K1 UUB
Quick and easy & they followed up with what they said they would when they said they would