Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
DS02 ART
Excellent staff! Very helpful. Thank you.
W29 CKO
Excellent service from start to finish!! I was looking for a plate for my sons 18th birthday during covid-19 and a bank holiday!! I thought it would be a nightmare but nope I couldn?t of been further from the truth. I completed online and the certificate came within a few working days! So it?s safe to say I had an extremely happy son on the morning of his birthday.
OW11 ANW
Fantastic service, extremely quick and extremely easy. I hardly had to do a thing to change my plates apart from physically installing them. Great service and highly recommended.
JB08 PUG
Straight forward and reassuring support on the helpline. First class
W10 NAV
Very good thanks
P26 LYN
Professional service.
X100 MEA
Very helpful and prompt service.
Very Amazing National Number Costumer-Service. I purchased a number plate so quickly and Dealt with Mr, Phil McCarthy in the sales team who was very responsive, always made themselves available and kept me posted on progress of the transaction. I appreciate for that and hope we will deal maybe in the future with a new number plate Phil :-) . kind regards Ahmar
MM65 AMM
I found them very helpful.I even got a prompt refund that I had overpaid and I wasn't aware of