RW 2309

Fantastic customer service.

National Numbers were simply great. They contacted me having found the exact number I was searching for on behalf of my mum and having explained that my mum had a limited budget they lowered their initial price so that she could afford it, which she did. Brilliant.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very helpful and reliable very fast and had no issues! Definitely will use again

Bought a cherished plate for my daughter and - without sounding rude - was taken aback at how honest, straightforward and given the complete service (good old customer service) would definitely recommend and would use again.

I highly recommend this company as they provided me with smooth, friendly, helpful, professional service

Good service and very helpful!

Great help and advice

great quick deal

Would not hesitate to use this company again.