The service we got was excellent and Jill was so help full . The new plates is a surprise for my wife for Xmas and Jill made it so easy again many thanks
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
HJ13 HRJ
Can?t fault anything. Very easy to use, and did exactly what they said they would
C14 CAV
Glad to have sold it but think National numbers could have given me more. They do not tell you how much they get
AC12 LAL
excellent service by ryan, very helpful
WH61 WJH
Fast, efficient service
R30 FEE
Sale quickly processed I was kept upto date with calls and emails. Great service.
W29 CKO
Excellent service from start to finish!! I was looking for a plate for my sons 18th birthday during covid-19 and a bank holiday!! I thought it would be a nightmare but nope I couldn?t of been further from the truth. I completed online and the certificate came within a few working days! So it?s safe to say I had an extremely happy son on the morning of his birthday.
J6 PTO
Quick, easy, what more could you want...
Y111 BHA
Pleasant experience, very friendly and professional staff. It was a pleasure to deal with them.