X6 RJP

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent professional service. Thankyou.

Top company to deal with would use again without a doubt.

An excellent service and the staff were very polite and understanding

Very helpful and prompt service.

Easy to use delivered perfectly

Very helpful, Great customer service and fast delivery.

This was an absolute pleasure dealing with Jill on this purchase, she is very professional, very pleasant and must a joy to work with, nothing was too much of a problem and explained the process extremely well. She must be a pleasure to work with and an asset to the company. Thank you Jill and National numbers Brian C

Great service, very pleased with my purchase and was kept informed with all of the paperwork.

Excellent to deal with.