I purchased a plate for my 9 year old nephew ready for when he is 18. The opposition who I have purchased off before were a complete letdown, promising to ring back and did not. Won't mention their name but one of the largest companies - they send regular magazines to me. Could just have been one of their off days. Found them so good in past, but in future will deal with NN. Thanks to all the team that helped me.
I had a good few questions about the process itself and the timings involved. I was guided and reassured. When everything was in place the service was almost instant. I was surprised how quickly they achieved the task.
EB18 EOB
Quick, easy service. Nothing to complain about.
KH07 TCH
Quick and easy process, great service, would recommend
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
RB56 RAE
Quick delivery of plates and really friendly sales staff were happy to answer my queries.
A2 NJO
Extremely straight forward transaction with excellent communication at every step!
ABSOLUTLY BRILLIANT, TO DEAL WITH,PAUL ON SALES WAS VERY HELPFULL IN EXPLAINING ALL THE DETAILS TO BUY THE SAID NUMBER PLATE, GWEN IN ADMIN SUPERB DID A FAST TRACK THE PLATE WAS READY FOR THE CAR IN ABOUT 10 MINUTES, WOULD DEFINATLEY USE NATIONAL NUMBERS AGAIN,, IN ALL IT TOOK JUST OVER 1 DAY TO COMPLETE MY ORDER!! THANK YOU ALL !!! P.S. KEEP LOOKING FOR ME MY REASONABLEY (PL) NUMBER PLATE FOR ME ,,,,,