Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
N27 JPE
My transaction with National Numbers was as smooth as silk. I'm now all ready to surprise my son on his 18th birthday. Thank you NN
SS06 MGS
PROBLEMS PAYMENT 2 WHERE TAKEN FROM ACCOUNT IT WAS RETURNED ASP SERVICE AND STAFF EXCELLENT
JO11 TMO
Fantastic! Very helpful customer service, kept up to date and informed
AL15 ONL
Efficient as always, thanks Equimark Ltd
L50 NKR
Fast, efficient quality service can't fault them at all, cheaper than other sites I looked at would highly recommend this company Absolutely love my new reg Thank you
KMC 16F
100% excellent service. Phil could not be more helpful and was always on hand through the whole process to explain any questions or concerns I had. There was 1 little hiccup, which meant I had to pay the invoice from SMA direct and not via National Numbers, but this was swiftly explained and true testament to any business is how a problem is overcome. Great service and should I ever be purchasing another number plate, I will most certainly be calling National numbers.
RIG 494
Very helpful, fast service highly recommended Liam
L8 MJJ
Would highly recommend. Transaction was easier than I expected and communication was excellent at all stages. The people I dealt with by phone/email were very responsive and gave clear information on what was happening, next steps etc. I never had to chase up, they were always one step ahead and letting me know what was going on!