11 BFF

I bought my new number plate and received an email telling me that my purchase had gone through, but I would have to wait for confirmation of my purchase (as the number cannot be guaranteed). This was to be expected as you cannot guarantee a number based on the website stock of private plates. Unfortunately I did not receive a confirmation email telling me I had secured the number plate. I called the contact number on the website and I was dealt with by a very pleasant lady who confirmed that my bid was successful and it would be posted to me shortly. It arrived the very next day and I can only say that I was extremely happy with the service that I recieved. I would definitely recommend this company as their customer service was excellent. My only criticism (positive not negative) is that it would be nice if an email was sent to determine wether my purchase was successful or not. It left me slightly anxious as it was a very special number to me. Apart from that one thing. The company have been excellent. No complaints. My number is with me ?

Great service and quick too.

Very professional and hand holding throughout the process. thank you Adam Hudspeth you are a credit to your company

Helpful staff and a great price. Many thanks.

Fantastic service thanks

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

Adam was extremely helpful,knowledgable and informative

Great company very helpful did what they said, thank you, have already recommended to a friend.

Paul and Ryan made the whole experience very simple and enjoyable.

Very good service and delivery I would use again thank you.