11 DSW

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Found the whole process really simple from start to finish. Would highly recommend and would use again in the future.

good prompt service

Exceptional performance have used this site twice now and both times have been spot on many thanks Please send the discount card to the same address Danny

They were very helpful and friendly, they always answers my question. Not once I had any issues with them.

Had no problems dealing with National Numbers.

Did exactly what they said would happen

From start to finish I was impressed with the knowledge, professionalism and friendliness of the staff I dealt with, particularly Martin, who helped so much. I am delighted with my new number plate and it looks really great on the car. Thank you.

Such a smooth experience.

excellent service throughout, would highly recommend