1 KAB

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very Simple Process

A perfect service. Fast, simple and efficient, and pleasingly without too much bull****.

Quick delivery easy process good finance company.

This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.

My number plates arrived within 7 days. I contacted national number plates to ask them to help me register my new plates, the lady was very nice she did it for me whilst I was on the telephone. I would highly recommend this company to family and friends.

I am delighted with the communications from national number.co.uk, their customer service is 100%. My plates arrived with next day service and national numbers kept their word. I would highly recommend this Company and in the future I would not even look elsewhere. The people i have dealt with have been totally professional. I would like to say a BIG THANK YOU NATIONAL NUMBERS.CO.UK. Just waiting my paperwork to arrive.

Good communication, smooth transaction.

Everything completed as promised and on time.Thank you

excellent service throughout, would highly recommend