Well I found this a really relaxed experience. Basically I found the registration I liked, sent them a email showing interest, they rang me back the next day, fully explained the process & cost and that was it!! My new plates arrived within a couple of days having been offered various choices of design...
JA55 ELS
Excellent service.
CC66 CLC
They made it very quick and simple and gave me timeto think...thanks
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
GB06 CAV
No complaints here what so ever fast and simple. Many thanks National Numbers!!
JF58 JWF
Very fast service, easy to use
Bad initial experience - but since put right. Originally disappointed with the poor response to my enquiries - so reflected this with appropriate feedback. Happily, they then responded more positively and today I was able to acquire a suitable plate within my time frame and budget. So, good news all round.
J13 GFG
Fantastic service. Friendly people who communicate well... Great value too
NA56 EEM
Very helpful Professional Kept me informed Much appreciated guys
GS09 HAM
Great service at a great price , quick delivery and a great product , thanks