from ringing up and speaking to a member off staff very polite and helpful i would use them again and recommend them to anyone
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
B11 TCJ
I was more than happy with the experience and the service I received from you thank you
FF07 DOG
A joy to do business with from start to finish. Very efficient with great communication. They are a glowing example of how any company should operate
DH56 DOM
Straightforward process, call handler was efficient and knowledgeable. Plates came quickly and although there was a little error they replaced within 48 hours. Very impressed and would use again.