Clear explanation of the process, reminders given when appropriate and fair estimate of what the cost of my target number plate would be. Can't really fins any area that could be improved.
L28 AJH
Very easy and very quick, highly recommended.
MY11 AHH
Very good service. Especially with the 0% finance option!
TCB 14F
Everyone I dealt with was very polite and helpful from start to finish
B13 MAH
Good & very quick, excellent service
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
A3 BJM
Excellent service. Extremely quick and no issues at all. Couldn't believe how quickly and efficiently it all went through. Would absolutely recommend.
Easy and quick process - one week - and proceeds in my bank account!