Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
BY70 AKS
Effective, simple, first class service.
I received a call form Craig at National numbers asking me if I wanted to sell a plate I had given up three years prior. I thought at first it was a scam but to their credit once i got my plate back from DVLA and sent the retention to them within 2 weeks the money was in my account. Happy Days !!!! Would defianately trust this company again
EO06 ELS
Very happy with this prompt service.
L121 SWY
It was very easy to do and they kept in touch until the transfer went though.
MR05 UZY
I had an issue and it has been dealt with beyond my expectations. Very helpful and polite. Will definitely use this company again.
Y26 ARH
Fantastic service from the start - couldn't fault anything, new plates on car and everything sorted in just over a week, would highly recommend to others.
NPR 734
I would have preferred a bit more hand holding as this was my first purchase, I did not understand the process until Ryan took the time to explain the private plate buying proceedure. Will be using National Numbers for my daughters car.
W40 GDM
Excellent service and the website is really easy to use.
P200 RYA
Excellent app gives easy access to lottery and results. Just need to win to make it perfect!