39 NK

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

there were a few challenges with this purchase but i was kept fully informed at all times & all worked out hassle free

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

They were very helpful and friendly, they always answers my question. Not once I had any issues with them.

Great service from start to finish. Easy search functionality on the site and very simple ordering process. Everything was handled for me, smoothly and very efficiently. Highly recommended

Great service

Very pleased with the purchase transaction. Very able staff, quick response to telephone queries, helpful personnel. Highly recommended . My apologies for not giving feedback sooner. Tom Smith

The process of choosing a personalised number plate was very easy from choosing the number to paying for it and receiving delivery of the paperwork.

Very fast and professional. Would use again and fully recommend to anyone.

Very pleasant and helpful staff, order dispatched same day. First class service. From the service I received i would defiantly recommend this company