Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
T25 SLH
Great service Easy to use
B15 JKO
Really simple hassle free experience everything was done for me
TE13 NEE
Very good experience
X81 NNS
Excellent service start to finish!
TD05 LAD
From finding the right registration number, to ordering it, setting up monthly payments, sending off documents and being ready to put on my car, I couldn't have asked for it to be quicker or easier, a complete service that I highly recommended.
AB04 RNB
3 calls and all sorted by a team of professionals
M18 VRA
Totally pain free acquisition and transfer service,, thankyou
S5 SXT
From start to finish I was impressed with the knowledge, professionalism and friendliness of the staff I dealt with, particularly Martin, who helped so much. I am delighted with my new number plate and it looks really great on the car. Thank you.