411 YLA

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent quick service. Received within 7 working days of placing my order even during the lockdown! Perfect plate just what I expected.

An excellent service all round and thanks. Darryl Williams.

Took a while to sell not your fault staff when sold excellent all went very well prompt payment received many thanks

Very helpful staff and a very fast service.

Can?t fault anything. Very easy to use, and did exactly what they said they would

first class service

Great service fast delivery

Used them three times now. So proactive in keeping you informed at all stages of the transaction. Would certainly recommend them.

Thank you. Great service again.