Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
JM68 JEM
Very fast and professional.
KAZ 787
Quick easy service, very helpful when I had a slight problem, would recommend.
RW09 REW
Simple website with good communications. I purchased the plate as a present and the plates arrived in 2 days with the paperwork following within 5 days. Very happy thank you.
OD07 OPD
Excellent service couldn?t fault it
V5 SAL
Sold my private plate recently. Got the amount I expected and the money was issued to me immediately. Very Easy and pain free process
BO55 HLN
My experience from start to finish was smooth and any questions that I had when I phoned they could answer. In fact, it only took 1 week from buying to putting on the car. Service was exceptional and I would recommend this company to anyone.
GB59 BLU
Great service, everything turned up on time no problems what ever.
Once the plate was chosen the whole process from first notification to cash in my account took exactly three working days. Plate was on the site for a while, but patience is a virtue. Absolutely delighted and great support once in transit.