They could not have been more helpful and friendly. They put themselves out to help me source the number plate that I wanted and dealt with the whole process in a very efficient and professional way. I cannot rate all the staff that I dealt with at National Numbers highly enough
CA11 UPM
VERY EFFICIENT AND HELPFUL
Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
SIL 2787
All went well and pleased with service received. However there were 2 times when their phone was not answered and no return call. All went well in the end but process unclear for a novice first timer.
Received a great service from the whole team here , took my travelling circumstances into consideration . And they cates professionally at all times I will definitely recommend and use them again also .
This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.
W26 LWR
No problems and an easy process. Cheers.
FF07 DOG
A joy to do business with from start to finish. Very efficient with great communication. They are a glowing example of how any company should operate
RO07 AJA
Excellent customer service, quick call return and on time.