Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
MY19 BOX
Made the whole process simple and straightforward. Everything arrived as promised so just a matter of a few days from order to having everything needed to complete the transfer.
XX52 OLY
Easy to use website and excellent customer service.
UN13 UAN
Swift efficient service
OO09 GRK
No problems.
MW07 MOM
Great experience, quick and easy service, didn?t encounter any problems and great price.. thank you
8 SHP
This company delivers. I've purchased premier plates from other companies and cannot fault how they work.
SB55 HEL
Great service, easy online transaction and flexible payment plan 5*