This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.
Just ordered a private plate for my Ferrari..Truly first class service and they assigned the plate to my car with the DVLA in five minutes.
CC66 CLC
They made it very quick and simple and gave me timeto think...thanks
CP16 CHR
The website is very easy to use I chose a plate and purchased it. The day after I found another plate that I preferred and telephoned them to see if I could change my order, they said they would try and help me, and they did I now have the plate I wanted. I received the paperwork within a week. They also offer other services in helping you to transfer the plate and arrange for the numbers plates to be printed as optional. Their service warrants a 5 star rating.
PMK 2J
Service great all worked very well thanks a lot. Paul Knowles
72 DEE
A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.
WB51 TES
Speedy payment, straightforward paperwork, thank you
TF20 CAM
Excellent service and prompt delivery of the documentation. Thanks
This is the second time I have used National Numbers and just like the first time the team were excellent. A special thanks to Dan who dealt with me on both occasions and was superb. Also a special thanks to Marty who represented me at the auction. Most certainly I would recommend National Numbers to anyone Thank you team
REG 91E
Very quick purchase - all done and on my car within 5 days. Great service.