719 MOG

I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent from start to finish

Fab service ordered and told 5 to 10 working day the deeds to my number plate arrived 3 working days later fab service also fab customer service when phoned to order

Very quick and hassle free transaction.

100% excellent service. Phil could not be more helpful and was always on hand through the whole process to explain any questions or concerns I had. There was 1 little hiccup, which meant I had to pay the invoice from SMA direct and not via National Numbers, but this was swiftly explained and true testament to any business is how a problem is overcome. Great service and should I ever be purchasing another number plate, I will most certainly be calling National numbers.

Very quick and easy just 7 days from speaking to Liam and my number plates for my bike and the wife's car were on the vehicles I would highly recommend this company five star service thank you very much.

Straight forward and reassuring support on the helpline. First class

Easy to deal with. Speedy payment.

Amazing customer service from start to finish! Literally chose the number plate I wanted and they sorted the rest! I would highly recommend for anyone wanting a personalised plate!