911 SXU

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Fast efficient service

Everyone very helpful and efficient. Sell went smoothly.

Straightforward dealings. No complecations. Very helpful and efficient

Brilliant and so helpful guided me every step of the way. Timescales were spot on just so easy to deal with

The young man I delt with on the phone was very helpful and the whole experience was very professional. The retention certificate has not arrived yet but maybe it has arrived today while I have been out.... Many thanks C R Stansfield

Quick turn around of documents

Really easy process to follow, plates came through in 48 hours and the paperwork 48 hours after that. Great service.

I brought a number plate for my mum, yet I saw a better one few hours later. Although the number plate had already been processed, the team managed to switch it over for me! And got the documents sent to me very quick! Thanks for your help guys my mum loves her new plate

very easy way to sell number plate. Transaction carried out quickly and efficiently.