9 EFG

Had the plate we wanted at a great price

I can't speak highly enough if the guys at national number would use again 5 star

A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.

Excellent professional staff with time to spare for questions.

However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.

Although I was unable to finalise the registration online, I received an old school type of support from Paul who guided me through the different steps and we got it all sorted. DVLA documents followed swiftly and the online transfer was super easy. So all well worth it!

Good quick service

They dealt with queries well and all arrived quickly and efficiently

Helpful at every stage and kept me up to date with order progress.

So simple to order and pay, so many options to choose. Staff so helpful they made the payments so easy and straight forward.